Accessibility
Accessibility Statement
Queue is committed to making our digital shopping experience accessible to everyone, including individuals with disabilities. We are constantly working to improve the user experience of our e-commerce storefront and apply relevant accessibility standards.
Conformance Status
We strive to conform our website to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines outline how to make web content more usable for people with wide ranges of disabilities.
Current Accessibility Tools
To help ensure an inclusive experience, our website currently features an interactive web accessibility widget powered by a dedicated server.
User-Triggered Tools: Visitors can use this widget to customize their experience, including adjusting font readability, text size, contrast levels, and keyboard navigation overrides.
Ongoing Upgrades: We treat accessibility as an ongoing journey. While we currently leverage a free/foundational widget layer, Queue is actively auditing our storefront and is on a roadmap to implement a more comprehensive, automated code-remediation framework in the near future to continuously eliminate browsing barriers.
Feedback and Support
Despite our best efforts to ensure accessibility across all of our skincare product pages, some limitations may occasionally occur as our website content changes. If you encounter any technical barriers or have trouble completing a checkout, please reach out to us right away.
Email Support: Contact us at info@queueskincare.com
Phone Support: Call us at 347-
Response Commitment: We aim to respond to accessibility feedback within 2 business days and will work with you directly to ensure you can securely access our products.